The Home Protection Review

One visit. A written report. A clear next step.

The Home Protection Review is how we begin every Garza relationship. It's a documentation-led look at the roof and the home concerns you've actually noticed — and it ends with a written record you keep, whether or not a project ever happens.

How it works

The six steps of a Home Protection Review.

A simple, repeatable process — so you always know where you are.

1

Concern

You tell us what you're seeing — leak, storm, hot room, aging roof, remodel idea, or just uncertainty.

2

Review

We come on site. We use drone documentation for the roof and walk the related home concerns.

3

Documentation

You receive a written report with photos and observations — yours to keep, share, or reference later.

4

Scope

If a project is warranted, we help clarify what's actually in scope — and what isn't.

5

Budget

We help you understand priorities so the budget conversation is built on something real.

6

Next Step

Repair, replacement, contractor review, specialist referral — or no action needed. Clearly explained.

What's included

What you get from a Home Protection Review.

A documentation-led review built around the homeowner — not a sales meeting dressed up as an inspection.

  • Drone documentation of the roof and visible exterior
  • Walk-through of the related home concerns you've noticed
  • Written report with photos and plain-language observations
  • Items flagged for monitoring or contractor review
  • A recommended next step — including "no project needed" if that's the answer
  • Honest pointers if a specialist (HVAC, structural, etc.) should be involved
Set the right expectation

What a Home Protection Review is — and isn't.

✓ It is

A documentation-first review.

A visible-condition look at the roof and your noted home concerns. Photos. Observations. A written record you keep. A clear recommended next step.

⚠ It isn't

A coverage decision or claim handling.

Coverage decisions are made by the insurance carrier and/or licensed adjuster. We document visible conditions; we don't determine, negotiate, or interpret coverage.

✓ It is

Whole-home aware.

Roof, leaks, comfort, efficiency, exterior openings, and remodel-adjacent concerns — because home decisions usually touch more than one thing.

⚠ It isn't

An engineering or specialist report.

Some concerns benefit from a structural engineer, HVAC technician, environmental specialist, or licensed adjuster. When that's true, we say so.

A Home Protection Review documents visible conditions and provides observations to help homeowners make better decisions. It is not an engineering report, environmental certification, or coverage determination. Coverage decisions are made by the insurance carrier and/or licensed adjuster. Further evaluation may be recommended.
Ready to move forward

Get the concern documented.

Tell us what you're seeing. We'll come look, document, and help you understand the right next step — even if the answer is "no project needed."

Or call us
(423) 556‑7116
Chattanooga, TN — Mon–Sat by appointment